Frequently Asked Questions

  • General Information
  • SLIP Assistance
  • Invoices and Payments
  • What states are currently using the SLAS Clearinghouse filing platform?
    • The states that are currently using the SLAS Clearinghouse system are South Dakota, Tennessee and Wyoming.

  • How do I register an agent with the SLAS Clearinghouse?
    • Go to the SLIP login page and click on the Register button. Submit the required data for the licensed surplus lines agent. After the registration information is completed, an email will be sent to the agent with the login credentials.

      States require that SLIP users use the agent's email address to register for the SLAS Clearinghouse. Please do not use an agent representative email address in the Agents Contact Person section of the registration form. The Agents Contact Person section of the registration form should be used to indicate the representative responsible for reporting transaction data and answering questions related to SLIP filings.

  • Do I need a separate SLAS Clearinghouse SLIP login for each state when reporting to the SLAS Clearinghouse?
    • No, you can register once for SLAS Clearinghouse SLIP and report for all member states. However, each licensee for the member states will need a separate SLIP account. Surplus lines licensees should use their National Producer Number when registering with SLAS Clearinghouse.

  • Where can I find my National Producer Number (NPN) to use for registration?
    • The National Insurance Producer Registry (NIPR) website provides a search feature for all National Producer Numbers. To search for a National Producer Number, visit the NIPR website at https://www.nipr.com/PacNpnSearch.htm.

  • I had an account with the Surplus Lines Clearinghouse. Do I need to create a new account with SLAS Clearinghouse?
    • No, if you held an account with the Surplus Lines Clearinghouse you will not need to register with the SLAS Clearinghouse. All existing accounts in the Surplus Lines Clearinghouse will be transferred to the SLAS Clearinghouse site.

  • I have a multistate policy that I need to report, how do I file that?
    • If you have a multistate policy where South Dakota, Tennessee or Wyoming is the home state of the insured, you will file it in SLAS Clearinghouse SLIP. To report the transaction, select Policy then New Policy in the navigation menu and submit the policy data for the appropriate state.

      Please note that the allocation of the premium for South Dakota, Tennessee and Wyoming is no longer required when reporting multistate transaction data.

  • I have an endorsement to file on a multistate filing that was originally filed using the multistate filing platform with the Clearinghouse. How can I file this endorsement?
    • If you have an endorsement for a Florida, South Dakota, Tennessee, or Wyoming home state policy, please contact accounting@slasclearinghouse.com for further instructions. If you have an endorsement on a Louisiana, Puerto Rico or Utah policy, please contact the home state of the insured to submit for instructions how to report the endorsement.

  • Who has regulatory authority over policies filed with the SLAS Clearinghouse?
    • The state has the regulatory authority over all surplus lines policies reported to the SLAS Clearinghouse. However, SLAS Clearinghouse staff is available to assist with questions, including licensing, insurer eligibility, diligent effort, and compliance with state laws. Please visit our Contact page to contact a SLAS Clearinghouse staff member.

  • Our agency has a new surplus lines agent. How do we transition from our old surplus line agent to the new agent?
    • You will need to request a Transfer of Business. To do so, please complete the Transfer of Business Form and email it along with any supporting documents (i.e. BOR letter, etc.) to info@slasclearinghouse.com. The policy(s) will be transferred once the SLAS Clearinghouse staff receives the completed form.

  • Are quarterly affidavits or tax reports filed to SLAS Clearinghouse?
    • Quarterly affidavits for Tennessee and Wyoming are filed through the SLAS Clearinghouse. The affidavit is only required if business has been submitted during the reporting period. If no business is reported, an affidavit filing is not required. South Dakota does not require affidavit filings.

  • How do I file transactions to the SLAS Clearinghouse?
    • Brokers can submit policy data to the Clearinghouse using two different methods, SLIP or XML Batch. SLIP allows brokers to submit single transactions. Large-volume brokers can use XML Batch to submit multiple transactions in a single file upload.

  • How can I calculate the taxes and SLAS Transaction fee charged on policies filed with the SLAS Clearinghouse?
    • Taxes are charged based on each state's taxation rules. Customers can use the SLAS Clearinghouse Tax Estimator to provide an estimate of the taxes and SLAS Transaction fee for transactions reported through the SLAS Clearinghouse.

  • What is the SLAS Transaction Fee?
    • The SLAS Transaction fee is charged on the gross premium (premium plus all taxable policy fees) for all transactions reported to SLAS Clearinghouse SLIP and XML Batch. The table below shows the SLAS Transaction fee rate based on the policy effective date.

      Policy Effective Date

       Transaction  Fee Rate

      All new and renewal policies (and subsequent endorsements) with an     effective date on or after July 1, 2015.

      0.175%

      All new and renewal policies (and subsequent endorsements) with an     effective date between July 1, 2012 – June 30, 2015.

      0.300%

  • Is the SLAS Transaction Fee refundable?
    • Yes, the SLAS Transaction fee is refundable based on the unearned or returned premium on return premium or cancellation endorsements.

  • Our agency has a new agent that is replacing the current agent. We need policies moved from the current agent's SLIP account to the new agent's SLIP account. How can I do this?
    • You will need to request a Transfer of Business to be processed from the SLAS staff. You will need to have the Transfer of Business forms completed and sent to info@slasclearinghouse.com. Once the SLAS staff receives the completed forms with all needed information, we will process the transfer. This will allow us to move all requested policies from the current agent to the new agent.

  • I just received a Broker of Record letter for a new insured. The filing was initially done under the original broker of record. How can I have that policy moved to my agent's SLIP account?
    • You will need to request a Transfer of Business to be processed from the SLAS staff. You will need to have the Transfer of Business forms completed and sent to info@slasclearinghouse.com. Once the SLAS staff receives the completed forms with all needed information, we will process the transfer. This will allow us to move all requested policies from the current agent to the new agent.

  • What should I do if I have forgotten my username and password?
    • Select the Forgot Password link on the SLIP Login Page and enter in the SLAS SLIP e-mail address associated with the account. A new password will be sent to you. If you need further assistance, please contact SLAS staff at 877.267.9855, Option 1.

  • How do I file an endorsement?
    • To file an endorsement to a policy previously entered into SLIP, select Endorsement/Other or Policy Search from the Policy tab on the navigation menu. Enter the policy number or insured name to search for the original policy filing, and click the Add Transaction link to the left of the policy number being endorsed. Then, complete the transaction information for the endorsement and click Submit.

  • How do I correct a transaction that I have already submitted to the Clearinghouse?
    • If the transaction was reported with incorrect information, you can edit the transaction data by going to the Policy tab on the navigation menu and selecting Policy Search. Search for the policy using any of policy search criteria, and then click View to the left of the policy number you want to correct.

      Policy Information Edit: If the policy number, expiration date, insured name, insured address or location of risk is incorrect, you can edit the information by clicking the Edit button in the bottom right of the Policy Information box, correct the incorrect information, and click Save.

      Transaction Information Edit: If the coverage code, tax status, transaction type, effective date, policy expiration date, insurer(s), premium, or policy fees are incorrect, click the Edit icon to the left of the incorrect transaction, and click the Edit button at the bottom of the Transaction Information box. Update the incorrect information and click Submit. You'll receive a system notice that this edit will create backout and correction transactions. Click OK to submit the correction.

      Backout Transaction: In the event the transaction should never have been filed in SLAS SLIP, you'll need to use the Backout feature to reverse the erroneous transaction. To reverse, or backout, the transaction, click the Edit icon to the left of the erroneous transaction, and click the Backout button at the bottom of the Transaction Information box. Clicking the Backout button will automatically reverse the transaction data, taxes and SLAS Transaction fees.

      Please note that editing a transaction or filing a backout transaction on a policy submitted in a previous quarter will not adjust the original invoice. The adjustments to the taxes and SLAS Transaction fees, if applicable, will be shown on the invoice received at the end of the quarter when the edit or backout transaction is filed.

  • Why does my confirmation number begin with a "Q"?
    • A confirmation number beginning with a "Q" indicates the transaction is questioned. Transactions that do not meet the business rule requirements of the SLAS SLIP platform are referred to as Transactions In Question (TIQ) and are indicated with a "Q" at the beginning of the confirmation number. The types of TIQs are SA2 (Standalone Endorsement), URP (Unbalanced Return Premium), and URF (Unbalanced Return Policy Fees).

  • What is the definition of a Standalone Transaction (SA2) questioned transaction?
    • A Standalone Transaction (SA2) is an additional premium, return premium, or cancellation endorsement that was filed without a preceding new business or renewal transaction. This TIQ can occur either by filing the endorsement without the new business or renewal transaction, or by reversing the new business or renewal transaction without reversing the endorsement.

      To correct this TIQ, submit the new business or renewal transaction in SLIP or XML Batch, or edit the effective date of the additional premium endorsement to fall within the policy period.

  • What is the definition of an Unbalanced Return Premium (URP) questioned transaction?
    • An Unbalanced Returned Premium (URP) TIQ is a return premium or cancellation transaction is filed with a premium that is greater than the total premium submitted for the same coverage code and policy period.

      To correct this TIQ, correct the premium amount on the return premium or cancellation endorsement.

  • What is the definition of an Unbalanced Return Policy Fee (URF) questioned transaction?
    • An Unbalanced Return Policy Fee (URF) TIQ is a return premium or cancellation transaction with a policy fee amount that is greater than the total policy fee submitted for the same coverage code and policy period.

      To correct this TIQ, correct the policy fee amount on the return premium or cancellation endorsement, or submit the additional policy fees required to make the policy fees paid greater than the returned policy fees.

  • What is the definition of a Tax Status 7 (TS7) questioned transaction?
    • A Tax Status 7 (TS7) TIQ is a new business or renewal transaction that has been submitted using tax status 7. Tax Status 7 was created for tax exempt insureds.

      These TIQs must be accepted by SLAS staff. When a transaction is TIQed as TS7, SLAS staff will reach out to the regulatory state to verify that the insured is exempt and accept the TIQ. There is no action by the agent that needs to be done to have the TIQ accepted.

  • Do I need to file the individual syndicate names when submitting a transaction placed with Lloyd's of London?
    • No, select Lloyd's, Underwriters of London when reporting the transaction in SLAS SLIP.

  • How do I submit a policy if the insurer listed is not available in the SLAS SLIP Insurer dropdown menu?
    • If the insurer for your policy does not appear on the insurer list in SLAS SLIP, please contact SLAS staff at 877.267.9855, option 1.

  • How do I file a policy with multiple lines of coverage?
    • To file a policy with more than one coverage type, click on the New Policy menu item under the Policy tab and complete the policy and transaction information, including the type of coverage and premium associated with that coverage and click Submit. Then, click the Add Transaction button on the Policy Details screen and when prompted, click Add New Code in the coverage code drop down list. Select the appropriate coverage and complete the transaction information, including the type of coverage and premium for the line of coverage you are filing.

  • How do I file a layered policy with multiple insurers?
    • To file a policy with more than one insurance carrier, click on New Policy under the Policy tab and complete the policy and transaction information. In the insurer section on the Transaction Information page, enter the first insurer and associated premium and policy fees (if applicable), and then click the Add Insurer link. Complete the insurer information and repeat these steps for each carrier on the policy. If you need to delete a layer, click the blue minus sign button to the right of the policy fee field. Once you have completed the premium and policy fees for all insurers on the policy, click Submit.

  • How do I file a renewal transaction?
    • There are multiple ways to submit a renewal transaction.

      Renewal Wizard: The renewal wizard can be used for renewal transactions where the policy number has changed or where the policy number remains the same at renewal. The policy must have been previously reported in SLAS SLIP to use the Renewal Wizard.

      To access the Renewal Wizard, select Renewal from the Policy tab. Enter the policy number exactly as it was previously submitted. If you don’t know the policy number or are unable to find it, click Advanced Search to expand the search criteria. If the policy number has changed at renewal, please update the policy number or any other insured information that has changed since the policy was first reported. If the policy number or insured information has not changed, click Next and submit the renewal information on the Transaction Information screen.

      Policy Search/Renew Option: The Policy Search/Renewal option can be used for renewal transactions where the policy number has changed or where the policy number remains the same at renewal. The policy must have been previously reported in SLAS SLIP to use the Policy Search/Renewal option.

      To access the Policy Search/Renewal option, go to the Policy Search screen under the Policy tab and search for the policy. Click the Renew link to the left of the policy number. If the policy number has changed at renewal, please update the policy number or any other insured information that has changed since the policy was first reported. If the policy number or insured information has not changed, click Next and submit the renewal information on the Transaction Information screen.

      New Policy Option: The New Policy option should be used if you are filing a renewal transaction for a policy that has not been reported in SLAS SLIP or filing a renewal transaction with a new policy number. To access the New Policy option, select New Policy from the Policy tab on the navigation menu. Complete the policy information, including the renewal policy number, and click Next. Then, complete the transaction information for the renewal and click Next to review the data entered and submit the transaction.

      The following renewal option should only be used if the policy number has not changed.

      Policy Search/Add Transaction Option: If the policy number did not change at renewal, go to the PolicySearch screen under the Policy tab and search for the policy. Click the Add Transaction link to the left of the policy number. Select the previously used coverage code or select Add New Code to add a new code to the policy. Click Next on the Policy Information screen and submit the renewal information on the Transaction Information screen.

      NOTE: Changing the policy number using this method will change the policy number for all transactions reported for the policy (i.e., any prior new business or endorsement transactions reported).

  • Are declinations required for Tennessee policies?
    • Tennessee requires at least three insurer declinations for every new business or renewal policy reported. To add an additional declination, click the Add Insurer link at the top of the Declinations box. To delete a declination, click the 'X' to the right of the insurer declination. The insurer declination information for all policies should be retained by the surplus lines agent to be reviewed by the State of Tennessee Department of Commerce and Insurance, upon request.

  • I have an endorsement for a policy that was reported under an agent who is no longer the agent of record. How do I file the endorsement?
    • Contact the SLAS Clearinghouse staff at info@slasclearinghouse.com and request a Transfer of Business. Complete the Transfer of Business Forms, including a listing of the policy(s) that need to be transferred to the new agent of record, and email the completed form to info@slasclearinghouse.com. The SLAS staff will advise you once the transfer is complete. You will then be able to search for the policy in SLIP and file the endorsement.

  • How do I run a report that will show all the transactions I have submitted for a given time period?
    • The SLIP Transactions Report provides a list of transactions reported under an agent’s license during a given time period. This report can be run for any date range and can be exported to a .pdf or .csv format. To run the report, select SLIP Reports from the Reports tab on the navigation bar, and select SLIP Transactions Report in the drop down box. Enter the following criteria and click Generate Report: state, submit date (when a transaction was filed in SLAS SLIP) or effective date (effective date of the transaction), enter the date range for the transactions you would like to include in the report, and select the report type (.pdf or .csv).

      NOTE: Make sure your pop-up block is disabled before generating the report.

      NOTE: If transactions have been transferred to a new agent of record they will not appear on the relinquishing agent’s SLIP Transactions Report. Transferred transactions appear on the current agent of record’s SLIP Transactions Report.

  • I am filing a Tennessee policy for an Exempt Commercial Purchaser. What do I enter for the declination information?
    • When entering a policy for an Tennessee Exempt Commerical Purchaser you will need to enter the following information for all three required declinations:

      • Insurer Name: Exempt Commercial Purchaser
      • NAIC #: 00000
      • This information is only needed when entering a new business or renewal transactions.
  • How and when will I receive my invoices?
    • Tax and SLAS Transaction fee invoices are issued on the first business day following the end of each calendar quarter for business reported in the preceding quarter. All invoices are delivered to the SLIP Inbox. State tax invoices are the first page of the Billing Report, and a link to the SLAS Transaction fee invoices are in the SLIP Inbox and on the View Invoices page under the Invoicing tab in SLAS SLIP. The Billing Report provides a list of all transactions included in the state tax and SLAS Transaction fee invoices. The Billing Report should be used to reconcile invoices and payments to the SLAS Clearinghouse.

      For more information on tax or SLAS transaction fee invoices and payments, please visit the Invoicing and Payments page.

  • How many invoices will I receive from the SLAS Clearinghouse?
    • You will receive up to four invoices: a tax invoice per state for which you reported business during the preceding quarter, and a SLAS Transaction fee invoice for the transaction fees charged on all transactions reported in the previous quarter.

  • Where can I locate my tax invoice(s)?
    • State tax invoices are the first page of the Billing Report, which is delivered to the SLIP Inbox on the first business day following the end of the quarter. Billing Reports can also be generated in SLIP Reports under the Reports tab once the quarter has ended and the tax invoice(s) has been issued.

  • Where can I find the supporting documentation of what was charged on my invoice?
    • The Billing Report is the supporting documentation for the quarterly invoices and should be used to reconcile the state tax and SLAS Transaction fee invoices received following the end of the quarter. State tax invoices are the first page of the Billing Report, and a link to the SLAS Transaction fee invoices are in the SLIP Inbox and on the View Invoices page under the Invoicing tab in SLIP. Following the end of each quarter, the Billing Report is pushed to the SLIP Inbox and can also be generated in SLIP Reports under the Reports tab.

  • What is a Billing Report?
    • The Billing Report is the supporting documentation for the quarterly invoices and should be used to reconcile the state tax and SLAS Transaction fee invoices received following the end of the quarter. State tax invoices are the first page of the Billing Report, and a link to the SLAS Transaction fee invoices are in the SLIP Inbox and on the View Invoices page under the Invoicing tab in SLAS SLIP. Following the end of each quarter, the Billing Report is pushed to the SLIP Inbox and can also be generated in SLIP Reports under the Reports tab.

  • Can I run a Billing Report?
    • Yes, you can run a Billing Report in SLAS SLIP for any preceding quarter by clicking on the Reports tab and selecting SLIP Reports from the menu. You have the option of running the Billing Report in a .pdf or .csv format.

  • Nothing happens when I click on the Billing Report link in my SLIP Inbox. How can I view my invoice and report?
    • If you are having trouble accessing your reports from the SLIP Inbox, make sure your pop-up blockers are turned off before clicking the link.

      You may also need to hold down the CTRL key while clicking the link. For further assistance, please call 877.267.9855, option 1.

  • When are payments due?
    • Tax and SLAS Transaction fee invoices are issued on the first business day following the end of each calendar quarter for business reported in the preceding quarter. The quarterly payment due dates are listed in the table below:

      Reporting Period

      Invoices Issued

      Due Date

      First Quarter (January - March)

      April

      May 15th

      Second Quarter (April - June)

      July

      August 15th

      Third Quarter (July - September)

      October

      November 15th

      Fourth Quarter (October - December)

      January

      February 15th

  • Can I pay all invoices in a single payment?
    • SLIP allows customers to submit a single ACH payment for all state tax and SLAS Transaction fee invoices. The system will automatically send the ACH payment to each of the respective states/entities.

      Please provide your bank with the Company IDs listed below prior to submitting the ACH payments in SLAS SLIP.

      Payee

      Invoice Type

      Payment Type

      Payment Information

      South Dakota

      Taxes

      ACH Only

      Company ID: 1466000334

      Company Name: SD DLR-DIV OF INS

      Entry Description: SURPLSLNES

      Tennessee

      Taxes

      ACH Only

      Company ID: V626001445

      Company Name: Tennessee DCI

      Wyoming

      Taxes

      ACH Only

      Company ID: A830208667

      Company Name: Wyoming Insurance Department

      SLAS Transaction Fee (FSLSO)

      Transaction Fee

      ACH or Check

      Company ID: 2593501857

      Company Name: FSLSO SLAS Fee


      Check Payment:

      FSLSO

      P.O. Box 864824

      Orlando, FL 32886-4824


      Overnight Check Payment:

      Wells Fargo Lockbox Services

      Lockbox #864824

      11050 Lake Underhill Rd.

      Orlando, FL 32825

  • I have made an edit to a transaction that is on my current invoice. Can I make a partial payment to include that correction?
    • No, invoices must be paid in full. Financial corrections will be reflected on your next invoice.

  • Can I make a payment prior to receiving my quarterly invoices?
    • Customers should wait to remit tax payments until the quarterly invoices are issued and delivered to their SLIP Inbox to ensure all transactions are accurate and they are paying the correct amounts. Payments received prior to invoicing will be posted as overpayments to the customer's account.

  • Can I apply my credit memo to other invoices that are due?
    • The SLAS accounting staff will automatically apply transaction fee credits immediately following billing. If a credit has been applied to an outstanding invoice, you will subsequently receive a statement showing the remaining balance due or credit balance.

      Tax credits can only be applied toward the same state tax. For instance, a South Dakota tax credit cannot be applied to a Tennessee tax amount due.

      If you have a credit balance on a state tax invoice, the credit must roll forward one calendar quarter to be applied to subsequent invoices. If the credit balance remains outstanding after one quarter, you can request a refund of the taxes by contacting our accounting department at accounting@slasclearinghouse.com or 877.267.9855, option 3.

  • Why did I receive an invoice and a statement?
    • Customers with an outstanding SLAS Transaction fee balance (amount due or credit amount) from the preceding quarter will receive a statement in addition to their current quarterly invoice. Customers who receive a statement should pay the statement amount (if applicable).

  • What information do I need to submit ACH payments?
    • All ACH payments are submitted securely online in SLAS SLIP. You will need your bank account and routing numbers when submitting an ACH payment. Please provide your bank with the Company IDs listed below prior to submitting the ACH payments in SLIP.

      Payee

      Invoice Type

      Payment Type

      Payment Information

      South Dakota

      Taxes

      ACH Only

      Company ID: 1466000334
      Company Name: SD DLR-DIV OF INS
      Entry Description: SURPLSLNES

      Tennessee

      Taxes

      ACH Only

      Company ID: V626001445
      Company Name: Tennessee DCI

      Wyoming

      Taxes

      ACH Only

      Company ID: A830208667
      Company Name: Wyoming Insurance Department

      SLAS Transaction Fee (FSLSO)

      Transaction Fee

      ACH or Check

      Company ID: 2593501857
      Company Name: FSLSO SLAS Fee

  • What are the remittance addresses for tax and SLAS Transaction fee invoices?
    • All state tax invoices must be paid via ACH transaction in SLIP. SLAS Transaction fee invoices can be paid by ACH in SLIP or by check. If you are paying by check, please remit the payment to one of the following addresses:

      Mailing Address

      Overnight Address

      FSLSO SLAS Transaction Fee
      P.O. Box 864824
      Orlando, FL 32886-4824

      Wells Fargo Lockbox Services
      Lockbox #864824
      11050 Lake Underhill Rd.
      Orlando, FL 32825

  • How do I apply for a refund of taxes, assessments or SLAS Transaction fees?
    • If you have a credit balance on a state tax or SLAS Transaction fee invoice, the credit must roll forward one calendar quarter to be applied to subsequent invoices. If the credit balance remains outstanding after one quarter, you can request a refund of the taxes by contacting our accounting department at accounting@slasclearinghouse.com or 877.267-9855, option 3.

  • I cannot find my payment confirmation. Where can I find this information?
    • Payment confirmations can be found in SLIP. If you go to the Invoicing Tab and then to the View Payment History page you can find the payment confirmation information. If you would like to print the confirmation you will click on the Payment #, the confirmation will open in a new window. You can then print the confirmation to put in your records. Please know that the information will always be available in SLIP.